The status light should flash white.*. Your AppleCare+ fee covers both the . Scroll down to find and tap on "Bluetooth.". How do I pair my new replacement AirPod pro to my phone without my it connecting to my old AirPod pro. You'll need your serial number to get repairs . This method works on Airpods 1st generation, 2nd generation and Airpods Pro. This light should begin to flash amber. Hold the setup button until the light flashes white. After about 20 minutes, try pressing and holding the button on the . To get your AirPods case repaired, you'll need to find an Apple Authorized Service Provider. 3. Press and hold the button on the back of the case until the light flashes white. Open a support ticket. Press and hold the button down until the light on the front of the case starts blinking. Press and hold the setup button on the back of the case for a few seconds. While you can probably find unauthorized service providers to repair your device, we advise against this, as it may void your warranty and cause Apple to refuse to perform further service on your device. Tap Bluetooth. Choose the Bring in for Repair option to find a local Apple Store or Authorized Service Provider to replace . If your replacement AirPod still doesn't connect, contact Apple for assistance. Open the lid and check the status light. To replace a lost AirPod, users must contact Apple on their own and have no choice but to relinquish the $69 replacement fee (plus tax). Tap 'Forget Device' in the first prompt, then again in the second prompt. This process also resets your AirPods and your case. So I recently got a replacement for my right airpod pro that was not working. A replacement AirPods Pro is available for $89, and you can also order replacement cases starting at $59. Step 3: On this screen, you can choose to replace a lost AirPod, replace the charging case, or even replace . Open the lid and check the status light. Amazon Purch. What worked for me was letting both AirPods sit in the charging case . The status light should flash white. It's in the first group of settings. You can find your AirPods Pro serial number in your Bluetooth settings. 4. Place both AirPods in the charging case. Justin Duino / How-To Geek. Press and hold the setup button on the back of the case until the indicator light flashes white. Under the "My Devices" header, locate the AirPods Pro you'd like checked and tap on the info icon to the right. Make sure to place each AirPod on its appropriate side. However, the replacement must be the same generation as your current AirPod. Find the Setup button on the back of your charging case. Step 1. Tap the small "i" in a circle next to your AirPods. If that worked, move your iPhone next to the AirPods and go to the Home screen to prompt a connection animation to appear. Tap Forget This Device. Then open the lid and press and hold the setup button again for a few seconds until the status . When I "forgot" the bluetooth pair and attempted to re-pair again with both airpods, it paired it to the Android phone, but again, only to the older airpod with the newer one giving no sound/not being paired. I got a replacement AirPod pro that I lost and now they won't connect. Go to the home screen of your phone and open the charging case. Here's a step-by-step guide on how to connect your replacement AirPod to your AirPods' case: Go to 'Settings' on your iPhone or iPad and select 'Bluetooth.'. . Start the pairing process by first ensuring that the AirPods are inside the charging case. When the setup animation appears, tap Connect, then tap . Remove the AirPods Pro from the Bluetooth menu of your iPhone, iPad, Mac, Mac, Windows or Android . This happened to me as well. Here's how you can connect a replacement AirPod: Open the Settings app on your iPhone or iPad. Unless you already have one, you'll need a charging case for that single AirPod, which will cost an additional $59 plus tax. This is How to Reset and Pair a New Left/Right Airpods Replacement. Tap Bluetooth. Go to the Home Screen on your iPhone, iPad, or iPod touch. Carefully turn the case around and locate the physical button on the back. It should flash amber. Open the lid, and check to make sure the indicator light flashes amber. Place your AirPods Pro in their case and let them charge as they normally would. Press and hold the setup button on the back of your charging case for 15- 30 seconds. Apple. Press and hold the setup button on the back of the case for 5 seconds. [1] X Research source. Next, flip open the lid. [1] 4. Put your AirPods in the charging case, and wait for the light to turn amber. Tap " Bluetooth ," which should appear high up on the Settings menu. From the pop-up menu, tap Forget Device. Take a look at the steps and information in this article to get connected. Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ for Headphones and your product's battery holds less than 80% of its original capacity. Press and hold the Setup button until the status light flashes white. It should flash amber. More Less. Step 2: Once here, select Lost or Missing AirPods to open up an additional menu screen. 3. Put your AirPod Pros in your ears and open the Settings app on your device. Hold it next to your device. We can replace your AirPods battery for a service fee. It should flash amber. You'll find this gray gear icon on the Home screen and/or in your App Library. Lost fees are also . The status light should flash white.*. If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Open the casewith your AirPods insideand hold it next to your . On your device, go to the home screen. Your AirPods are now in pairing mode. Your iPhone will display the usual . The AirPods Pro will remain in pairing . I tried pairing it today, I followed the steps and everything but the case continues to flash amber no matter how long I hold the button, Whats wrong with my airpods? Make sure you're signed in to the Apple account you used to buy the AirPods, then follow this link. The small LED light should show orange, as this indicates that . Press and hold the setup button until the indicator light flashes amber. Put your AirPods in the case and leave it closed for at least 30 seconds. Step 2. 'AirPods' section of the 'Help' page, with the 'Lost or Missing AirPods' section highlighted. Open the charging case so the AirPods are visible inside and hold it next to your iPhone. Call or get in touch with Apple Support (800.APL.CARE in the US) Or connect with an Apple Authorized Service Provider (AASP) Your AirPods Pro will be examined prior to any service to verify that . First, you will need to place the AirPods in your case, with the lid open. If it still flashes amber, connect the case to power, close the lid, and wait 10 minutes. We understand you're attempting to connect your AirPods. Category: Consumer Electronics . Next, hold down the button on the back of the charging case until the LED turns white, and pair the new AirPods Pro to your iPhone. 2. Press and hold the setup button on the back of the case for a few seconds. Tap on Replace lost AirPods. Today. Put both AirPods in your charging case. Locate your AirPods from the list of connected devices. If you've lost an earbud or the case, you can also pay a loss fee to get an item replaced for $89 (or the full retail value, if you've lost the whole set). If you can't find one of your AirPods, Apple allows you to order a single replacement (opens in new tab) for the AirPods 1, 2, and 3 for $69. Find your AirPods Pro on the list of . Connect and use your AirPods and AirPods Pro. Tap Connect on your iPhone to use your AirPods again. The lost fee for AirPods Pro is $89 each and $99 for the Charging Case. Open the charging case. Our warranty doesn't cover batteries that wear down from normal use. Check the status light located in between the two AirPods inside the case. Reconnect your AirPods to your mobile device. Select AirPods from the list of devices. I found a link below and in a few other places basically stating it could be a firmware issue and how to fix: To set up your new replacement AirPods, follow these steps: Go into Bluetooth settings on your phone and choose "forget this device". You should allow the AirPods to charge for at least 20-30 minutes before attempting to connect. Navigate to the Home screen on your iPhone. Submitted: 1 year ago. (opens in new tab) for your AirPods Pro on Apple's website. Have a good day. Place both AirPods in the Apple charging case. Open your iPhone or iPad's Settings . Open the lid and check the status light. Select the icon for Lost or Missing AirPods. Put both AirPods in your charging case. Locate both AirPods and make sure that they are free from dust and moisture before syncing. Close the lid of your case and open the lid once more with your AirPods inside. Moreover, why wont my replacement AirPod connect? 2. If the light still flashes amber, charge the case for about 20 minutes (connect the case to power and close the lid). Disconnect the AirPods from your mobile device. Put the old AirPod and the new AirPod in your charging case, and close the lid. The lost fee for AirPods is $69 each, $59 for a Charging Case, and $79 for a Wireless Charging Case. Yes, you can! Tap 'Forget This Device.'. Tap the prompt again to confirm. That's $130 (plus tax) for just the AirPod, and then an additional device to . Lost Airpods Apple Support Link: https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298Find Great Deals on Tech at Amazon - http://amzn.t. While you can learn how to connect AirPods when the case is dead, in this scenario, the case must be charged. Here, you'll be able to see a model number, serial number, and version code for your unit. Tap the i icon. Apple says, "If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. The status light should flash white. Put both AirPods in your charging case. I researched it online and it said to forget the device as my AirPods Pro which I did and now I cannot connect either of them. I researched it online and - Answered by a verified Electronics Technician . Tap the Information icon () to the right of your AirPods. 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