If you have setup the SSO correctly, you should not be having multiple MFA prompts, https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/palo-alto-networks-globalprotect-tutorial#configure-azure-ad-sso You can share us a user information through which We can try to identify and understand why the multiple prompts. This allows users to work safely and effectively at locations outside of the traditional office. Deploy the GlobalProtect App to End Users Download the GlobalProtect App Software Package for Hosting on the Portal Host App Updates on the Portal Host App Updates on a Web Server Test the App Installation Download and Install the GlobalProtect Mobile App Deploy App Settings Transparently Customizable App Settings App Display Options On the Settings panel, Sign Out to clear your saved user credentials from the GlobalProtect app. Use ctrl-F to find 10022 . b. Click Protect to the far-right to start configuring . Select the Authentication Profile you configured in step 5. Log on to the Duo Admin Panel and navigate to Applications. I don't user kerberos authentication nor client certificates. Click Protect an Application and locate the entry for Palo Alto GlobalProtect with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. The status panel opens. GlobalProtect Home I Details Host State Troubleshooting GlobalProtect Login Portal vpnsec. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. Collect the GlobalProtect file From the system tray, click GlobalProtect to open it. Open the Gateway you created in step 6. To fix this issue, you'll need to delete and re-add the portal info. If they cancel the GP login prompt, it works fine. All computers are configured for GP as the credential provider on login, and this works great starting with the second consecutive login. Enter the following: Provide a Name. The GP client will automatically connect to this portal, as soon as it has been installed. The idea is to force clients to use globalprotect. Perform following actions on the Import window a. Resolution Users don't have to set this option each time they log in. As shown above, the SAML agent configuration has to have the "Connect Method" set to pre-logon, even though it has nothing to do with it. check Google server status. Follow the steps below to view them: Open regedit.exe. If users are seeing unexpected NTLM or forms based authentication prompts, use this workflow . - Try reinstalling the GlobalProtect client after removing all the components - Try stopping and starting the RPC Services: - - Click on start and go to Run window. - - Start Remote procedure Call service, by right clicking the service. 08-06-2020 12:03 AM After installation, globalprotect SSO not working until user logs out and re-logins to windows. Launch the GlobalProtect app by clicking the system tray icon. When GlobalProtect is being installed, it is made to be a default tile (login prompt for user) but upon restart Windows will remember the last tile user selected and will overwrite it. u tap. - - On Run, type services.msc - - Locate the Remote procedure Call service. Windows or the user cannot be forced to use Palo Alto Network's GlobalProtect method by default, and the choice is entirely on the user. Go to Network > GlobalProtect > Gateways. Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. From the system tray, click GlobalProtect to open it. This will restart the app completely and problems may be resolved. SSO does not work and users are getting prompted for credentials. Reconnect to GlobalProtect with the same smart card PIN. For GlobalProtect SSO to work as expected, only the following two credential provider filters must be present: Palo Alto Networks credential provider filter. Define an authentication message. Connect Status: Not Connected W arnings/Err ors Enter bgin credentials Portal: Enter bgin credentials vpnsec.utap.edu Password: Connect GlobalProtect Home I Details Host State Troubleshooting username Portal Remove User Credential vpnsec. In the top right, click the icon and select Settings > Troubleshooting. Native Microsoft credential provider filter. Select the OS. This workflow resolves Integrated Windows Authentication SSO issues. Once it's done saving the file, click Open Folder In the log folder, open the PanGPA logs in a text editor. This sets pre-logon active. What does this guide do? If they reboot and log in again, everything works; They're not prompted for any credentials and the client shows they are connected to the portal as themselves. "Prelogon" with the value of "1". u Conn Features: Automatic VPN connection using iOS VPN On-Demand Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall. In the top right, click the icon and select Settings > General. check Apple server status. AD FS Help Troubleshooting SSO does not work and users are getting prompted for credentials. Open the " Settings " app on the device. Tap Memory Empty cache . Click Collect Logs. Create the Palo Alto GlobalProtect Application in Duo. Under Portals, click vpn-connect.northwestern.edu to select it, then click Delete. Go to Authentication, then click Add. So, I want globalprotect to connect to the portal without asking credentials immediately after installation. In the Profile Name textbox, provide a name e.g Azure AD GlobalProtect. Scroll down and tap Google Play Store. Click the hamburger menu to open the Settings panel. In the upper right, click the X to close the window. "For Windows 8 and Windows 10 Because changes Microsoft had made to Windows login and the credential provider framework, users have to set GlobalProtect as the default sing-in option to ensure GlobalProtect SSO works as expected. Also few important things to consider. For Android: Empty the cache and delete the data in the Play Store. Click on Device. Tap Apps & Notifications then click View all apps . Once set, Windows stores the sign-in option.